Privacy Policy

Who we are

This website is operated by EK NestCraft Renovation Limited (company registration number 825582), a home renovation company serving Dublin & Kildare, Ireland ("we", "us", "our"). We are the data controller for the personal information described in this policy.

You can contact us about privacy matters at info@nestcraftrenovation.ie or by phone on 089 252 7522.

What information we collect

We collect personal information that you choose to give us directly, principally through our website enquiry / quote form. Depending on what you fill in, this may include:

• Your full name, phone number and email address
• The service you're enquiring about, and your property location
• Your approximate budget and preferred start timeframe, if provided
• Details of your project, and any photos you choose to upload

We do not knowingly collect information from anyone under 18, and we do not use any advertising, tracking or profiling cookies on this site (see our Cookie Policy for details).

How we use your information

We use the information you submit solely to:

• Respond to your enquiry and provide a quotation
• Communicate with you about your project, by phone, email or WhatsApp
• Keep basic records of enquiries for our own administration

We do not sell, rent or trade your personal information, and we do not use it for marketing without your separate consent.

How your enquiry is processed

Our enquiry form is delivered using a third-party form processing service, which securely transmits your submission to our business email inbox (info@nestcraftrenovation.ie). This processor only ever forwards submissions to us — it is not used for any other purpose, and no payment or account credentials are collected through the form.

Legal basis for processing

We process your information on the basis of your consent (by submitting the form) and, where a project proceeds, to take the steps necessary to enter into and perform a contract with you.

How long we keep your information

We retain enquiry records for as long as reasonably necessary to respond to you and, where a project goes ahead, for the duration of that relationship and for a reasonable period afterwards for our own records. You can ask us to delete your information at any time, as set out below.

Your rights

Under the General Data Protection Regulation (GDPR) and Irish data protection law, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Restrict or object to how we use your information
• Request a copy of your information in a portable format

To exercise any of these rights, contact us at info@nestcraftrenovation.ie. If you're not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

Changes to this policy

We may update this policy from time to time to reflect changes to our website or legal requirements. Any changes will be posted on this page.